Sorry, no dogs, except guide/assistance dogs. BeWILDerwood allows assistance dogs of all kinds into the park and follows the Equality and Human Rights Commission's definition of an assistance dog. We do not allow dogs to stay in cars or on leads outside of the park.

A person over the age of 18 who is providing help and support to an individual visiting the park, who is in receipt of DLA (Disability Living Allowance), PIP (Personal Independence Payment) or is a current holder of an Access Card or a Blue Badge. The term carer should not be confused with a foster carer or care assistant. We just ask to see the Access Card, Blue Badge, or proof of DLA/PIP receipt at the gate on the day you visit.

BeWILDerwood tickets are non-refundable. However, we are able to swap your tickets to another date within 1 year of your booked visit, if availability allows. Please let us know if you need to change your booking as soon as possible.

We have recently upgraded our ticketing site & so if your gift voucher issue date is earlier than 31.12.2023, the process of redeeming has changed. 

Please note, you will only be able to redeem one voucher code per booking. If you have multiple gift vouchers to redeem, we recommend making an account to streamline the process.

Please select 'Day Pass Admission - Norfolk' and enter the ticket corresponding to your gift voucher into the basket, then select your visit date. 

Enter your gift voucher code into the 'coupon code?' box at the top right of the basket page. Your booking total should now be £0. 

Click checkout and follow the remaining steps. 

If you have further voucher codes to redeem, please repeat the steps above. 

If you have any questions, please do call our office on 01692 633033, or pop an email to norfolk@bewilderwood.co.uk and our helpful Twiggle Team will be happy to assist. 

Nope! We are open from 10am to 5pm. Last admission into the park is 4pm, however, we recommend allowing all day to run WILD in the woods. 

Nope! Our crafts and face painting runs from 11am to 4pm, and our Storytelling Shows are on up to 5 times a day! 

Nope! Our BeWILDerboats run throughout the day from 10am to 4:30pm, with opening times specific to each jetty. To find out more head here.

Click here  

We have recently upgraded our ticketing site & so if your gift voucher has been issued through our new system in 2024, please follow the steps below.

Please select 'Day Pass Admission - Norfolk' and enter the tickets corresponding to your gift vouchers into the basket. If you need to purchase any further tickets, you can pop them into the basket too. Then, select your visit date.

At the checkout stage, enter your gift voucher codes into the 'Gift Voucher Code' box on the right hand side of the basket page. This will discount the cost of the tickets you've applied gift vouchers to. If you have any further tickets to pay for, your basket will reflect this as a remaining balance.

If you have any questions, please do call our office on 01692 633033, or pop an email to norfolk@bewilderwood.co.uk and our helpful Twiggle Team will be happy to assist!